Aviation Security

Unison has developed over the previous decade to become a top provider of aviation security services to major airports across Canada. Pre-screening and access control for terminal and airside security are common, as are property-wide security services such as escort services, municipal bylaw enforcement, and mobile patrol support. As a result, unison Security officers are the best choice for securing and serving your visitors, airlines, and employees.

Unison makes great efforts to ensure that our employees have all of the tools and training they need to surpass our clients’ expectations. Security plays a critical role in providing a pleasant impression on all airport users, from assisting travelers and employees with terminal navigation to supervising pre-screening and enforcing regulations. In addition, we are well-known for our responsive and committed customer service.

  • Terminal security, access control, and screening: Unison maintains a high degree of professionalism to facilitate the efficient and prompt passage of passengers, luggage, personnel, and cargo throughout the airport, all while adhering to strict Transport Canada, CBSA, and CATSA rules. Through mandated legislative training, our officers learn how to use various types of patrol strategies and deal with difficulties unique to the airport environment, such as illegal persons entering restricted areas or vehicles and objects left unattended in the terminal or curbside. To protect the public’s safety and your facilities, our highly trained officers handle challenging situations quickly and respectfully.
  • Patrol on Wheels: We cover an essential aspect of airport security through high-profile mobile patrols. Our designated mobile units provide total protection to your location during peak hours, as airports might have huge regions to cover. Individuals seeking to provide unauthorized passenger services and solicitors attempting to engage in prohibited commercial activities are examples of concerns we’ve dealt with. As a result, mobile security units have proven crucial in certain situations.
  • Escorting Services: Unison knows that the needs of our clients and the expectations for various services within the airport environment are subject to Transport Canada’s stringent standards. Therefore, we’ve taught our staff the rules so they may provide escorting services to contractors who don’t have the proper security clearance to enter restricted locations both within the terminal and on the ground. This service ensures that contractors can continue to perform essential airport services (i.e., construction, deliveries, and various events).
  • Curbside and Ground Service: Unison believes that offering a great experience from the moment individuals arrive curbside to when they get at their final destination is critical in creating the first impression for travelers, residents, and workers. Officers serve on the front lines and will be the initial point of contact for many airport users. Therefore, they must represent you as best they can. Therefore, before being deployed to an airport, our officers must complete a rigorous customer service training program. Professionalism, positive language, active listening, greeting travelers, avoiding jargon when speaking, and dealing with upset passengers in the most professional manner are all stressed in our training.

Unison is in charge of land-side airport services like parking and curbside operations. Our officers are provincially accredited to enforce local and municipal bylaws and infraction penalties as appropriate. We also offer innovative services such as Scooper Patrol to assist airports in implementing their policies. Furthermore, through our sister firm Concord Parking, we provide cutting-edge parking management solutions and technology to airports and Class A shopping centers, office complexes, educational institutes, and municipal governments.